I’m applying through clearing, when can I book a room?
If you have gone through clearing and now have a place at University, you can still book accommodation with us. Check the room availability above, or call us on 01158553670.
My offer has been rejected by the University, can I cancel my booking?
Yes, please screenshot your rejection letter from UCAS along with your name and reference number. Send them to trigon@derwentstudents.com within 3 working days to receive your full deposit back.
How close is the university?
Sheffield Hallam University is a 5 minute walk; the Collegiate Crescent Campus is a little further - a 15-20 minute walk.
Do I have contents insurance?
Yes! As standard, all Derwent's students are automatically covered by the #1 Student insurer, Endsleigh. However this cover may not be sufficient for your needs, for example if you have expensive computers and smart phones so we strongly recommend you review your policy and upgrade your cover if you feel you need it.
Visit endsleigh's website to check your policy details.
Who looks after my deposit?
Your deposit is safely stored away with a company called
DPS you can contact them on 0330 303 0030.
How far is the city centre?
A 7 minute walk.
Where is the nearest supermarket?
There is an Aldi up the road; a Co-Op in the city centre; and an Asda 10-15 minutes away. A small Sainsbury's Local is situated to the rear of the site.
Is there a medical centre nearby?
You will need to register with the University Medical Centre on the main City Campus, but there is a chemist on Shoreham Street.
Where is the nearest cashpoint?
At Sainsbury's Local down the road.
Where is the nearest police station?
Snig Hill S3 8LY
Where is the nearest post office?
A 3 minute walk away on Shoreham Street.
Where is the nearest gym?
There is a Pure Gym around the corner from The Cube and excellent gym facilities on Hallam's City Campus.
How far are the bus/train stations?
Both are a 5 minute walk away on Shoreham Street.
Where's the nearest bus stop?
At the bus Interchange.
What's in my room?
Your room is fully furnished with: a ¾ bed, desk, chair, wardrobe, chest of drawers and desk lamp.
What is included in the kitchen?
Kitchens come equipped with: cooker, microwave, fridge/freezer and kettle.
We also have kitchen and bedroom packs available through UniKitOut which offer everything from utensils to crockery. If you would like to find out more about these click
here.
Who cleans my flat?
You are responsible for cleaning your room and for cleaning your communal areas with your flatmates.
Can I bring a pet?
Sorry, pets are not permitted on any Derwent Students properties.
Where can I do my laundry?
You have a washing machine in the cupboard off your hallway for your personal use.
Can I personalise my room?
You can personalise your room using accessories and bedding, which you need to provide yourself. We ask that you don't put posters on your walls as any damage caused will be chargeable.
Can I have guests to stay?
Guests are permitted for a maximum of 2 consecutive nights. Please sign them in at reception on arrival.
Can I bring my car?
Unfortunately there is no parking available at The Cube and due to its central location you may find street parking difficult.
Is there anywhere I can store my bike?
There is a cycle store. You will need to obtain a key and you must insure your bike and have a bike lock. Bicycles are not allowed to be taken into the accommodation.
Where do I collect my post from?
Post is delivered to the post boxes in the foyer of your block. Parcels can be collected from reception upon receipt of a slip in your post box notifying you that there is a parcel for you.
How do I report maintenance issues?
You can visit reception and fill out a repair slip. We will log and effect your repair as soon as possible.
Can I change my room?
Unfortunately your tenancy is secured on your apartment and you will be unable to change unless another room becomes available.
Do I need to have a TV Licence?
You will need to purchase a TV licence if you wish to watch or stream live TV in your flat. Please refer to the
BBC website on policy.
What facilities are there on site?
There is a decking area to the rear of the accommodation.
Can I store my possessions in the summer?
If you are returning for the following year and are staying in the same room, you may be able to leave your items. It will be your responsibility to box all items and label them.
Can I book for summer?
We offer summer contracts subject to availability. Please contact us at least a month before the end of your contract.
Can I arrive early?
Please contact the site team to check whether your room will be vacated and cleaned by the time you want to arrive. There will be an extra charge for early arrivals.
What about safety and security on site?
All blocks are key entry, as is your flat. We have staff on site 24/7 for your safety and you will be given a number for contacting staff in emergencies. You have a video intercom system to your apartment so you can see who is calling.
What is included in my internet package?
Included - 50Mbps, free for the year Wired and Wi-Fi Internet access will be available throughout the building including your rooms and communal areas. For additional services click
here.