I’m applying through clearing, when can I book a room?
If you have gone through clearing and now have a place at University, you can still book accommodation with us. Check the room availability above, or call us on 01158553670.
My offer has been rejected by the University, can I cancel my booking?
Yes, please screenshot your rejection letter from UCAS along with your name and reference number. Send them to
[email protected] within 3 working days to receive your full deposit back.
What's a Twodio?
Our new Twodios are basically a studio room, so you'll have your own 3/4 bed, study area and en-suite shower room but there will be a shared kitchen and dining area that you will share with one other person. These can also be described as a 'Jack and Jill' kitchen. You will both have your own front door that leads into your rooms and then you both have a separate secure door that leads through to the kitchen area.
Who looks after my deposit?
Your deposit is safely stored away with a company called
DPS you can contact them on 0330 303 0030.
How close is the university?
Sheffield Hallam University is 5 minutes walk away; the Collegiate Crescent Campus is only a little further - a 15-20 minute walk.
How far is the city centre?
Only a 7 minute walk away.
Where is the nearest supermarket?
There's an Aldi up the road; a Co-Op in the city centre; and an Asda 10-15 minutes away. A small Sainsbury's Local is situated to the rear of the site too.
Is there a medical centre nearby?
You will need to register with the University Medical Centre on the main City Campus, but there is a chemist on Shoreham Street.
Where is the nearest cashpoint?
At the Sainsbury's local shop.
Where is the nearest police station?
It's situated on Snig Hill S3 8LY.
Where is the nearest post office?
Only a short 3 minute walk away on Shoreham Street.
Where is the nearest gym?
There is a Pure Gym opposite the site and excellent gym facilities on Hallam's City Campus.
How far are the bus/train stations?
Both are a 5 minute walk away on Shoreham Street.
Where's the nearest bus stop?
There are both bus and tram stops nearby.
What's in my room?
Your room is fully furnished with a 3/4 bed, bedside drawers, desk, chair, shelves, wardrobe and noticeboard. There is also a TV mounted on the wall.
What's included in the kitchen?
Kitchens come equipped with: microwave, fridge/freezer and kettle.
We also have kitchen and bedroom packs available through UniKitOut which offer everything from utensils to crockery. If you would like to find out more about these click
here.
Who cleans my flat?
You are responsible for cleaning your room and for cleaning your communal areas with your Twodio mate.
Can I bring a pet?
Sorry, pets are not permitted on any Derwent Students properties.
Where can I do my laundry?
There is a laundry on site. We use a top-up card system.
Can I personalise my room?
You can personalise your room using accessories and bedding, which you need to provide yourself. We ask that you don't put posters on your walls as any damage caused will be chargeable.
Can I have guests to stay?
Guests are permitted for a maximum of 2 consecutive nights. Please sign them in at reception on arrival.
Can I bring my car?
Unfortunately there is no parking available and due to our central location you may find street parking difficult.
Is there anywhere I can store my bike?
There are 2 cycle stores. You will need to obtain a key and you must insure your bike and have a bike lock. Bicycles are not allowed to be taken into the accommodation.
Where do I collect my post from?
Post is delivered to the post boxes in the foyer of your block. Parcels can be collected from reception upon receipt of a slip in your post box notifying you that there is a parcel for you.
How do I report maintenance issues?
You can visit reception and fill out a repair slip. We will log and effect your repair as soon as possible.
Can I change my room?
Transfers depend on availability. Please see the team in reception.
Do I need to have a TV Licence?
You will need to purchase a TV licence if you wish to watch or stream live TV in your flat.
BBC website
What events do you arrange on the site?
We arrange several events throughout the year, including a welcome BBQ and a Christmas Quiz. Please see information on site.
What facilities are there on site?
Common room with Freeview, flat screen TV, surround sound DVD system, Wii console and pool table; courtyard table tennis table; covered decking and picnic area.
Can I store my possessions in the summer?
If you are returning for the following year and are staying in the same room, you may be able to leave your items. It will be your responsibility to box all items and label them.
Can I book for summer?
We offer summer contracts subject to availability. Please contact us at least a month before the end of your contract.
Can I arrive early?
Please contact the site team to check whether your room will be vacated and cleaned by the time you want to arrive. There will be an extra charge for early arrivals.
What about safety and security on site?
All blocks are key entry, as are your flat and your room. We have staff on site 24/7 for your safety and you will be given a number for contacting staff in emergencies. You have a intercom system to your apartment.
What is included in my internet package?
Included - 50Mbps, free for the year Wired and Wi-Fi Internet access will be available throughout the building including your rooms and communal areas. For additional services click
here.
Use code DERWENT15 for first free ride